Support

Email support@uvpn.ai. Include your private access code for anything billing related.

Paid, but the app says not subscribed

Open the app, choose Restore, and enter your private access code. If that fails, email us with the code.

Lost private access code

If you gave an email for receipts we can help. If not, we hold nothing linking the subscription to you.

A site blocks me while connected

Some sites block server networks. Choose a different location in the app.

Cancelling

Use the Manage VPN page to open the payment portal, or email us.

Abuse

If traffic from one of our addresses caused you a problem, see the abuse reporting page.