Terms of service
1. The service
uVPN routes your internet traffic through a server we operate, so that the sites you visit see that server's address instead of yours. It is intended for ordinary private browsing by adults.
2. What it does not do
A VPN is not anonymity. It does not make you untraceable, it does not protect you from malware, it does not prevent a website from identifying you when you log in to it, and it does not exempt you from any law that applies to you. Do not rely on uVPN for safety in circumstances where being identified would put you at risk.
3. Your private access code
There is no conventional account, username, password or profile. Your private access code activates devices and opens subscription management. If you lose it and did not give us an email address, we may be unable to identify your VPN access.
4. Payment and renewal
- The annual plan charges $2.99 immediately, covering three days. If you have not cancelled by the end of the third day, it renews automatically at $39.99 per year.
- The monthly plan charges $4.99 immediately and renews every month.
- Crypto annual access costs $39.99 upfront and does not renew. Crypto monthly access costs $4.99 upfront and does not renew.
- All prices are in US dollars. There is no free plan.
- The $2.99 introductory price is available once. If we can see that an introductory period has already been used by the same subscription, payment method or device, you can still subscribe, at the standard price.
5. Acceptable use
You must follow our acceptable use policy. We may suspend a subscription that breaches it.
6. Devices
A subscription may be used on up to five devices at once. You can remove a device from the Manage VPN page.
7. Availability
We aim to keep the service running but do not guarantee it will be uninterrupted. We may add, move or remove server locations.
8. Cancellation and refunds
You may cancel at any time. See the refund policy.
9. Liability
Nothing in these terms limits liability that cannot lawfully be limited. Otherwise our liability is limited to the amount you have paid us in the previous twelve months.
10. Governing law
These terms are governed by the law of England and Wales.